Policy
Check Out Our Tour and Travel Policies
At Budget Charters, we have certain terms and conditions related to our tour and travel services. Read through the terms and conditions listed below to understand our policy better. Call us
for more details!
General Terms and Conditions of Our Charter Contract
Final payments:
Non-citizens
must have necessary immigration documents. Budget Charters is not responsible for decisions made by customs officials. US Citizens visit
www.travel.state.gov.
Payments must be received in full at least 15 days prior to departure, in the form of credit card, check, or money order, unless other arrangements have been made.
Failure to meet payment requirements may cause forfeiture of your charter. Tax is applied only as mandated by state and federal government. Deposits and final payments paid via credit card will be a service fee.
Driver hours of service:
Budget Charters is regulated by the US DOT. This agency regulates the on-duty and off-duty hours of service that the motor coach operator is allowed to perform. Itineraries exceeding the US DOT regulations will be subject to additional fees for relief drivers.
Please contact our office with questions or concerns. Drivers must have 8 hours off prior to 10 hours of driving.
Itineraries:
Detailed itineraries are necessary and should list all stops with complete addresses. Itineraries must be available to our office 20 days prior to departure. Our fax, answering machines, and e-mail operate 24 hours a day. If your itinerary differs from your original requests, prices are subject to change accordingly.
Additional itinerary changes:
Itinerary changes made after original details are submitted may result in extra charges and are subject to approval of management prior to departure. Extended hours of use and mileage will result in additional charges. These changes must be in our office within 20 days.
Cancellation:
To receive a refund, cancellation notice is required 14 days prior to a one day trip, and 30 days for multiple-day trips.
Budget Charters, Inc. prices our tours based on a minimum of 30 passengers. In the event a tour drops below 30 passengers we reserve the right to use a smaller vehicle or cancel the tour.
Luggage:
Budget Charters will not be liable for the loss of any personal items or luggage stored in or under the coach. Luggage must weigh less than 50 Ibs. The handling of luggage over 50 Ibs is the sole responsibility of the chartering party.
Amenities:
Amenities such as DVD/TV unit and public address / radio systems are not guaranteed. However, every reasonable effort will be attempted
to have these operational.
Equipment:
When necessity dictates, Budget Charters reserves the right to hire equipment, or contract carriers to fulfill a contract.
Immigrations:
Alcohol:
Budget Charters does not provide alcohol, nor does it condone its consumption on board the coach. However, if beverages are permitted on board by the charter, a security deposit is required.
This fee is refundable in whole or in part upon return of the charter, subject to extra cleaning fees.
The chartering party is responsible for compliance with all laws and regulations related to service and consumption of alcohol; for controlling the consumption of alcohol; and for managing the conduct of members of the group to ensure their safety.
Prohibited items or smoking:
Prohibited items include but
are not limited to, weapons (other than government authorized agencies), explosives, and fireworks. Other items not permitted on the coach include but
are not limited to smoking, golf shoes, spikes, and other items that could potentially damage the interior of the coach.
Seating capacity:
The maximum adult passengers on-board the coach cannot exceed the seating capacity of the vehicle.
Supervision:
Adequate supervision and discipline on -board the coach is the responsibility of the chartering party. Passenger interaction cannot interfere with safe driver operation.
Arrival and departure time:
Budget Charters strives to maintain all schedules. We cannot, however, guarantee the arrival and departure times as submitted. Airport charters will wait one hour beyond scheduled pick-up. A per hour fee will be assessed for additional time.
Budget Charters will not be liable for delays caused by an act of God, public enemies, authorities of law, quarantine, riot, strikes, accidents, mechanical breakdowns, poor road conditions, snow storms, extraordinary and / or unexpected economic circumstances or other conditions beyond the control of the carrier.
It is the carrier's decision to determine when the vehicle can safely operate when circumstances are difficult. Thus, Budget Charters shall not be liable or be caused to be held for damages for any reason whatsoever.
Additional fees:
Parking fees, permits, ferry costs, and drivers rooms are the sole responsibility of the chartering party. Deposits and final payments paid via credit card will be charged a service fee.
Transportation policy:
Budget Charters reserves the right to decline transport for reasons determined by management.
Indemnification:
Group Leader / Lessee shall indemnify, defend, and hold harmless Vehicle Owner / Operator / Lessor and its officers, directors, agents, and employees, and each of them, from and against any and all actions, causes of action, claims, demands, liabilities, losses, damages, cost or expenses, of whatever kind of nature, including judgments, interest, and attorney's fees (matters) which Vehicle Owner / Operator / Lessor and its officers, directors, agents, and employees, and each of them shall or may at any time, or from time to time, subsequent to the date of this agreement, sustain or incur, or become subject to or relating to any breach by Group Leader / Lessee of any provisions of this agreement or any other contract with Vehicle Owner / Lessor or the infringement or alleged infringement of any copyright, trademark, or other propriety rights of others or acts of omissions of Group Leader / Lessee pursuant to this agreement.
Errors or omissions:
The total charter charge, under current operating conditions at the time of consumption of said contract
is based
on the specific service and cost of services rendered as requested by the chartering party. If any errors or omissions are found, call our office immediately.
Budget Charters reserves the right to add surcharges when / if economic conditions subject us to significant increases in the cost of doing business.
Click here to download our terms and conditions!
To Learn More
About Our Charter Contract Policies,
Call Us
at 724-246-1982
Today!
We’ve have been providing private charter bus and tour services since 2005. Call us now!
About Budget Charters
Budget Charters is a local, family-owned and operated company that has an excellent safety record.
We have been in business since 2005 and you can expect reliable customer service from us. Count on us to create memories that will last a lifetime!
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